Update: 2009-08-14 13:01 BST
Details:This issue was resolved at 11 am, however to ensure the resolution works for all sites and there are no further issues, we have been monitoring the last 2 hours. This issue is now resolved.
Update: 2009-08-14 10:25 BST
Details:The majority of websites are being served as normal, However there are a small minority of websites are currently still not being served, our engineers are currently working on it to resolve this issue. We apologise for any inconvenience caused.
We endeavour update you within an hour.
When: 2009-08-14 09:29 BST
Affected:Websites currently hosting on Tango
Severity:Major
Details:We are currently experiencing connectivity issues with the web server Tango, websites are not currently being served, our engineers are currently working on this issue, we will advise accordingly in one hour.
Please accept our apologies for any inconvenience caused. |
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When: 2009-08-13 12:10 BST
Affected:Bluesquare Datacentre
Duration:1 minute
Details:Customers may have experienced a network anomaly lasting around 1 minute the issue effected servers hosted in the Bluesquare datacentre. We are currently investigating the cause.
We apologise for any inconvenience this may have caused. |
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Update: 2009-08-13 12:45 BST
Details:The work has been completed and there are no known problems. DNS updates now take place twice an hour.
When: 2009-08-13 11:00 BST
Affected:DNS Updates
Severity:Routine
Expected Duration:1 hour maximum
Details: As part of our on going commitment to improve service we are upgrading our DNS system to increase the frequency updates are pushed to the name servers. This work is routine and should not cause any problems however it is possible DNS modifications are delayed during the next hour. An update will be posted once the work has completed.
We apologise for any inconvenience this may cause. |
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When: 2009-08-19 10:00 BST
Affected: Bluesquare Network
Severity: At Risk
Duration: 60 minutes
Details:
The provider for our backup link to the BlueSquare data center will be performing routine maintenance.
All traffic to the BlueSquare data center will continue to be routed through our primary link during this time.
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Update: 2009-08-08 22:40 BST
This work has been completed successfully.
When: 2009-08-08 22:00 BST
Affected:See details
Severity:Routine
Expected Duration:1 hour
Details:To apply essential updates to some our servers we must restart them. The reboots have been scheduled for 22:00 onwards on Saturday 8th of August. We do not expect each server to be down longer than 5 - 10 minutes each. The servers that will be rebooted are:
Control Panel server
Shared webservers: charlie, alpha, foghorn, garfield, daffy, juliet, india, lima
We apologise for any inconvenience caused and appreciate your support in helping to keep our platforms secure and up to date. |
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