Update: 2010-02-16 09:15 GMT
The migration work has been completed, due to the complex nature of the process there may remain some outstanding minor issues - please contact support if you experience any problems. Authentication to sub control panels may be affected due to DNS propagation.
When: 2010-02-16 07:00 GMT
Affected:Control Panel, Flexiscale jobs, FTP authentication
Severity:Moderate
Expected Duration:2 hours
Details:As part of our hosting migration to Webfusion we will be performing some initial maintenance on the Control Panel and its backend. This will cause short, intermittent outages to the above listed services during the morning of Tuesday 16th. We will endeavour to limit the number and duration of these and apologise for any inconvenience caused.
Please contact us via telephone or email if required during such a period of unavailability. |
|
Update: 2010-02-09 09:55 BST
This issue has been resolved.
When: 2010-02-09 09:39 BST
We are currently experiencing an outage on the shared web server Whisky. This is being worked on at the moment and should be fixed shortly.
Apologies for any inconvenience caused. |
|
When: 2010-01-27 22.00 till 23.30 BST
We have experience significant packet loss within our Meridian Gate network which was service affecting. The root cause of this has been identified and the required steps put in place for this to be blocked. The problem was caused by a large amount of UDP packets flooding the network. This would have manifested itself by websites being very slow to access and some services being unavailable.
We apologise for any inconvenience this may have caused.
|
|
When: 2010-01-22 14.50 BST
We have experienced further problems with ENTA,these are our main transit providers for UK traffic, they are advertising connectivity to us but are unable to route traffic. We have dropped the connection with them and this traffic is now routing through our other transit providers of which we use a total of 4.
We are not the only ones affected by this and are monitoring the situation. This is external to our infrastructure and therefore without our control. We are working to ensure there is minimal disruption to all our customers.
We apologise for any inconvenience caused.
|
|
When: 2010-01-22 13.00 BST
Affected: All Traffic
Severity: Major
Expected Duration: Intermittent
Details: We have experienced a network issue, this was due to an external transit provider – Entanet. This has now been resolved and the network is returning to normal. Routes are now being restored. This has affected all customers external access to servers and sites but not internal connectivity. |
|
|
|
<< Start < Prev 1 2 3 4 5 6 7 8 9 10 Next > End >>
|
