Knowledge Base
General Transfer Information

How do I change the IPS tag on my domain name?
To change the IPS tag on your domain name you will need to log into your control panel at cp.xcalibre.co.uk search for the domain name you wish to modify. Go to detail > Ch
- 2006-07-06 - Similar Articles

How do I change the name servers on my domain name?
To change the name servers on your domain name you will need to log into your control panel at http://cp.xcalibre.co.uk and go to the 'Domains > Manage > Details of your
- 2006-07-17 - Similar Articles

How do I start the transfer of my domain names?
For all non uk domain names you will need to send an email into hostmaster@xcalibre.co.uk requesting we initiate the transfer of your domain name for you. Once payment is rece
- 2006-07-06 - Similar Articles

How long does a domain transfer take?
UK transfers normally take place within 24 hours for the tag been changed, however the tag change depends on the time it takes the current host to make the changes. If the cur
- 2006-07-06 - Similar Articles

How much does it cost to transfer my domain name to yourselves?
UK domain names: There is no charge for doing this if you are purchasing a hosting package at the same time as transferring your domain name to us, or if you are transferring
- 2006-08-18 - Similar Articles

I don't want to renew my domain name, how do I cancel it?
Once you receive a renewal notification from XCalibre you can reply to the email stating you no longer wish to retain the domain name and we will cancel the reminders. All dom
- 2006-08-18 - Similar Articles

I have changed the name servers on my domain name to point away from you, what do I do next?
As you have only pointed the domain name away from us, we will continue to host the domain name on your behalf but after 24 hours all hosting and email services you have with
- 2006-08-18 - Similar Articles

I need an AUTH-ID key, what is this?
An AUTH-ID key, also knows as the security key is a combination of 16 numbers and letters which you have to provide to which ever hosting company you are transferring your dom
- 2006-07-17 - Similar Articles

Is there any reason why I can't transfer my domain name to yourselves?
If you purchase a domain name and wish to transfer it immediately to your account with ourselves, there are some circumstances which wouldn’t allow thisIf you have a non
- 2006-08-18 - Similar Articles

My Domain name(s) are locked. What does this mean?
All com/net/org/biz and info domain names that are hosted by XCalibre are locked as added securityDomain names that are locked can not be transferred without firstly removing
- 2006-07-17 - Similar Articles

Procedure for transferring .com/.org/.net/.biz/.info domain names TO xcalibre.
We strongly recommend pointing the nameservers to XCalibre first as this transfer can take 7 - 10 days to fully complete. To point the nameservers to XCalibre, contact your c
- 2008-03-06 - Similar Articles

What happens if my transfer fails?
If for any reason your transfer fails we will contact you and look for possible reasons for this. Most common reasons are the domain name has expired or the domain name is sti
- 2006-07-17 - Similar Articles

What if my transfer fails?
If for any reason your transfer fails we will contact you and look for possible reasons for this. Most common reasons are the domain name has expired or the domain name is sti
- 2006-07-06 - Similar Articles

What is a registrar?
A registrar is an organisation that has been authorised by ICANN to administer all domain names. E.g. Nominet UK is the registrar for all *uk domain names. Joker.com is the re
- 2006-08-14 - Similar Articles

What is your Joker handle?
Our Joker handle is joker2@xcalibre.co.uk#0
- 2006-07-17 - Similar Articles

What is your nominet (IPS) TAG?
Our Nominet tag is XCALIBRE
- 2006-07-17 - Similar Articles

Will my emails be affected whilst a domain transfer takes place?
As long as you have your new account set up with XCalibre and the email configured through your control panel prior to the DNS on the domain name been transferred over there s
- 2006-07-06 - Similar Articles

Will my web site still be available while the transfer takes place?
As long as you have a copy of your files uploaded into the space we provide for you before your current host closes your account with then there should be no interruption to s
- 2006-07-06 - Similar Articles