When: 2010-03-09 10:40 GMT
Expected Duration:Resolved
This issue has been resolved now.
When: 2010-03-09 10:30 GMT
Affected:Webmail
Expected Duration:Ongoing
We are currently experiencing an issue with the webmail server and therefore no customers will be able to access their email via webmail. This is being investigated at the moment.
Apologies for any inconvenience this may be causing |
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Update: 2010-03-08 17:30mGMT
This issue is now resolved.
Apologies for any inconvenience this has caused.
When: 2010-03-08 16:50 GMT
Affected:Dedicated Servers In Meridian Gate
Expected Duration:Ongoing
We are currently experiencing a network issue in our datacentre in Merdian Gate, London.
This is currently being worked on by our engineers.
We will update you when we have further information.
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When: 2010-03-04 21:00 GMT
Affected:Websites hosted on Jerry
Severity:Routine
Expected Duration:Less than 1 hour
Details:Scheduled Maintenance
Jerry (Shared Windows Server)
There is a need to carry out essential maintenance on Jerry. A reboot of the server is required to apply security updates.
The outage will last less than one hour.
We apologise for any inconvenience caused and appreciate your support in helping to keep our platforms secure and up to date. |
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Update: 2010-03-03 16:05mGMT
This issue is now resolved.
Apologies for any inconvenience this has caused.
When: 2010-03-03 14:41mGMT
Affected:Shared Webservers Xavier and Hathor Server
Expected Duration:Ongoing
We are currently experiencing an issue with the shared webservers Hathor and Xavier.
This is currently being investigated by our engineers and there will be an
update when this is resolved.
Apologies for any inconvenience this may cause.
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Update: 2010-03-03 16:10 GMT
There may be occasional FTP login issues on this server.
This is currently being worked on.
Otherwise, websites are being without any issues.
Update: 2010-03-03 12:37 GMT
This is now resolved and Jerry is now back up.
Please let us know if you experience any further issues.
Update: 2010-03-03 10:15 GMT
We are about to take down Jerry for a short time in order to
investigate this fully.
We will update you when this is complete.
When: 2010-03-03 9:00amGMT
Affected:Jerry Server Data
Expected Duration:4 hours
We have had isolated reports of some old data being served from
the Windows shared web server Jerry. We are currently investigating
this. If you do experience this issue then please contact us at
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Apologies for any inconvenience this may cause.
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